Home / docs / The application has failed to install because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more details

The application has failed to install because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more details

The application has failed to install because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more details

When some dependencies like Visual C++ or other system required libraries are missing, the windows application produce the error: “The application has failed to install because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more details”.

The application has failed to install because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more details

 

To find the cause of this error, please follow the steps below:

  • Open ‘Event Viewer’

 

Event Viewer

 

  • Click ‘Event Viewer’ in the left panel and under ‘Summary of Administrative Events’, click and expand ‘Errors’

Windows Event Viewer

 

  • In Errors, find source ‘SideBySide’ and double click on itEvent Logger
  • Find the latest event in click on it, check detailsWindows Event Logger

Check application dependencies, type or Architecture like x86 or 32bit and x64 or 64bit and version required by the application causing this error.

Here, Visual C++ 8.0 x86 having version 8.0.50727.4053 is required with ATL patch or security update

The Visual C++ 8.0 doesn’t mean 2018, versions and year of their release is different

For specifically this issue, the required Visual C++ 8.0 x86 ATL security update can be downloaded from:

Click here to download VC++ 2015 (8.0.50727.4053) ATL Security Update

But not every application require the same version, so you can download it from the Microsoft website.

 

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